Friday, July 8, 2011

Three Types of Mobile Users to Cater

Mobile marketing folks need to get this right. There are only three basic types of mobile users:

Repetitive
This is the user who frequently checks news, sports updates or connects to social media. The seemingly casual person who browses through things of interest, but without taking much action.

Bored
This user gets away from stress at work or fights boredom by switching on the mobile to browse, play, watch or listen. This user has fleeting attention and is difficult to engage.

Urgent
This user is looking for important information that he needs rights now. Perhaps location based information or decision-making information. He's the guy who might take action on a relevant ad or offering.

This does not mean to say that marketers have to ignore the first two, but it tells us to get our priorities right - who to engage first and with what.