(My article in the Business World)
Consumers
have begun to look beyond the product and at the purpose beyond profit. It’s no
longer about selling soaps, it’s about saving lives.
Purpose is
what galvanises an organisation to action. It’s a seed which grows to drive
employees from within, often giving meaning to their work. It’s what inspires
the consumers too. It’s not a mere slogan to be created by an agency and tucked
away beneath the logo or printed on a handbook.
Why is it
more relevant now?
Traditionally, marketers told consumers what
they were supposed to want. Not any longer. Today, consumers are making choices
based on certain values and purpose. People don’t “buy what you do” people “buy
why you do.” Simon Sinek in his famous Ted Talk says, “the goal is not to do
business with people who need what you have, but to sell to those believe in
what you believe.” People stood in long queues to buy an iPhone, not just
because it was a great product, but because they believed in what Apple was
wanting to do. Every choice made by the consumer is driven by an internal
purpose.Read full article: https://goo.gl/pRI9Sk