Competencies expected of a professional in recruitment
Ability to write good mails which are clear, grammatically correct and formatted correctly
Ability to speak in a manner which is polite courteous and appealing
Multi tasking
Ability to handle different tasks at the same time either through self or through others
Ensuring adequate effort and progress is made on all activities
Relationship
Making calls, connecting to the client representative to clearly understand requirements
Making calls even when it is not purely for a particular requirement
Meeting personally the client representatives once in a while to build a personal rapport
Organisation
Being organized on mails, documents, spreadsheets etc. Having data and information on tips
Using time effectively
Using various tools very effectively including MS Outlook (contacts), Google desktop, messengers etc.
Ownership
Measure oneself against tasks and results achieved, for instance, closures to requirements, time to closures, closures to joinees
Put the extra effort needed to fulfill the requirements
Building database pro-actively so that it will be useful at a later point in time
Collaboration
Knowing the various clients and requirements which are being worked on by others in the organisation
Giving help to others for their requirements
Taking help from others
Deadline focus
Giving feedback when committed; if you say you will get back by certain time getting back by that time
Following up with others to ensure the tasks are committed on time
Innovation
Bringing up new ideas to help in achieving higher levels of results
Building awareness of what is happening outside this organization in the industry we are in
Networking
Build connections with newer people (not just candidates for current requirements) who could be HR people, potential candidates in different organisation, other consultants, other business leaders etc.
Judgment
Ability to make judgments based on past experiences of self and others to take decisions / risks which more often than not yield results
Judgment on people – who will click, who will not etc.
Influencing
Ability to persuade people based on facts, perceptions to make decisions in your favour
Ability to persuade client representatives to look at things in a different (your) perspective
Being knowledgeable enough to make the other person listen to you
Handling different people differently
Listening
Carefully attention to what is being communicated to you, picking up the facts and perceptions to act upon and make judgments on.
Emotional intelligence
Ability to handle negative emotions including anger, No, disappointments, stress
Aggression, fire in the belly, aspiring, ability to push oneself
Being open, transparent, inclusive
Grip on numbers
Have eye for details on numbers
Chase numbers, like revenue, profitability, costs etc.
Reasonably good in Excel
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